Copa Star is considered as the example of healthcare innovation and luxury service standards of Brazilian healthcare industry. It was bringing a new level of patient care to the Brazilian soil that was not seen before. The hospital provides options and choices similar to a five-star hotel to the patients and their relatives. It is located on the shores of well-known Copacabana beach in Rio, and it is designed to delight people who wanted world-class healthcare service (https://loop.frontiersin.org/people/6678/overview). The hospital is part of the famous D’Or São Luiz network of hospitals – a prominent hospital group in the country.
Jorge Moll, the Chairman of the hospital group, has already communicated that he wanted to take the service standards and healthcare innovation of Copa Star to all the major cities and capitals in the country (Scholar.Google). People who walk through the corridors of the hospital get the feel of an art gallery as its walls are decorated with the paintings of Yutaka, a Japanese painter. Additionally, the staff of the hospital has a separate passage as the corridors are fully given to the patients and relatives.
From the lobby to the artwork, Copa Star does not give any impression of a conventional hospital, and it creates a warm and positive vibe to the patients. The management understands that such an atmosphere can work positively in the recovery of patients. The rooms and corridors do not smell either like conventional hospitals, but it delivers the pleasant aroma of woody tones. The rooms also use a well-crafted lighting system to ensure maximum natural lighting enters each room.
The hospital also has an exclusive restaurant under the guidance of Steve Moreillon, a Swiss chef. The hospital, which started its construction in 2013, is coming under AA class hospitals and built over 21, 000 square meter of area. Jorge Moll has already confirmed that the construction of branches of Copa Star in Brasília and São Paulo has already begun. He also stated that the hospital is the alternative for people of Rio to Albert Einstein and Sirio-Libanês in São Paulo. Apart from technology innovation and five-star environment, the hospital also has more than 550 experts to provide support and care to the patients.
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